About Me

I help executives and teams make better decisions by turning complex data into clear, actionable insight. With over 17 years in analytics and data engineering, I've led major transformations, from building sentiment analysis pipelines to shaping department-wide analytics strategies. My work spans tools like Python, SQL, BigQuery, Tableau, and AWS. I lead with curiosity, clarity, and a deep belief that storytelling is just as important as structure. I'm now focused on continuing to lead meaningful, data-driven change across the analytics and data landscape.

What I Do

Team Leadership

Building and mentoring high-performing data teams, implementing agile methodologies, and fostering a culture of data-driven decision making. Experience leading teams of 5+ analytics professionals.

Data Engineering

Architecting and implementing robust data pipelines using AWS, Python, and modern ETL tools. Expertise in data modeling, warehouse design, and optimization of data processing workflows.

Analytics Solutions

Developing comprehensive analytics frameworks and BI solutions that drive business decisions. Proficient in SQL, Python, and various BI platforms for deep-dive analysis and reporting.

Stakeholder Management

Delivering insights to C-level executives and government ministers. Experience in translating complex data analysis into actionable recommendations for senior leadership.

Data Governance

Establishing and implementing data governance frameworks, ensuring data quality, and developing data management strategies across large-scale organizations.

Data Strategy

Creating and executing data strategies that align with business objectives. Expertise in roadmap development, resource planning, and strategic implementation of analytics initiatives.

Performance Analytics

Implementing KPI frameworks and performance monitoring systems. Experience in developing metrics that drive business growth and operational efficiency.

Data Storytelling

Transforming complex data into compelling narratives that drive action. Skilled in creating executive dashboards and presentations that communicate insights effectively.

Professional Experience

Work Experience

Aug 2021 - Apr 2025
Service NSW

Data and Analytics Principal

Led strategic data initiatives and analytics implementation across multiple product teams, delivering insights to executive stakeholders and establishing effective data solutions.

  • Developed and implemented a portfolio-wide data and analytics strategy across eight product teams, accelerating insight delivery and increasing product visibility while maintaining strategic alignment with business objectives
  • Architected and delivered a sentiment analysis solution using AWS Comprehend that processed millions of customer records, automating insights delivery via Slack integration and creating direct feedback loops for product improvements
  • Developed and optimised a secure Python ETL pipeline integrating multiple data sources into an AWS managed Postgres warehouse, establishing consistent data loading patterns and implementing ephemeral local data strategy
  • Built and mentored a team of five senior data professionals, all of whom successfully transitioned into product teams, providing structured mentoring and knowledge transfer to ensure their continued success
Apr 2021 - Aug 2021
Transport NSW

Analytics Lead

Drove data-driven decision making through advanced analytics solutions and executive-level reporting for Sydney Trains leadership.

  • Conceptualised and delivered an executive sentiment dashboard that became a critical tool for C-suite decision-making, enabling leadership to anticipate and proactively manage potential industrial relations challenges
  • Developed and implemented advanced time series forecasting solutions using Python and Facebook Prophet that enhanced operational planning through predictive modeling of workforce trends and potential disruptions
  • Created automated solutions for sentiment analysis, exceptions reporting, and media monitoring that delivered real-time brand awareness insights and timely information for strategic decision-making
  • Led the transformation from manual Excel-based reporting to Domo dashboards, significantly improving data reliability and reducing reporting preparation time while enhancing data accessibility across business units
Dec 2018 - Apr 2021
Service NSW

Senior Manager Analytics

Directed analytics initiatives supporting ministerial and executive decision-making, leading the development and delivery of strategic insights across the department.

  • Developed and maintained executive-level dashboards for the Minister for Customer Service and state cabinet ministers that drove data-informed policy decisions and led to the successful implementation of new government initiatives
  • Led the design and implementation of comprehensive reporting solutions that measured agile practices, CI/CD metrics, and team performance, resulting in optimised team structures and improved operational efficiency
  • Established robust analytics frameworks using Google BigQuery and SQL with multi-platform visualisation capabilities, enabling product teams to accelerate decision-making and improve service delivery outcomes
  • Managed departmental OKR reporting projects that synthesised multiple data sources into clear, actionable visualisations, enabling stakeholders to make informed strategic decisions
2017 - 2018
CBHS Health Fund

Insights Manager

Established comprehensive reporting framework to optimize marketing performance and business operations.

  • Implemented multi-level reporting system with daily, weekly, and monthly dashboards
  • Developed KPI frameworks for marketing team performance optimization
  • Created automated reporting solutions for key functional areas
2016 - 2017
LG Electronics

Insights Manager

Led B2B digital analytics and campaign optimization initiatives.

  • Optimized $150,000+ quarterly digital campaigns achieving 5% conversion rate
  • Created unified B2B digital asset dashboard combining multiple data sources
  • Led technical implementation of B2B Rewards Programme including SSO integration
  • Developed data-driven marketing strategies resulting in significant ROI improvements
2015 - 2016
The Freight Co.

Insights Manager

Established marketing and operations analytics framework from ground up.

  • Developed dynamic pricing calculator handling 9,000+ variables using advanced Excel functions
  • Achieved 59% conversion rate on inbound leads through data-driven campaign optimization
  • Improved SEO rankings to top 10 positions for key industry terms using analytics insights
  • Generated $228,800+ annual revenue through data-optimized customer acquisition
2012 - 2016
Crown Equipment

Marketing Analyst

Developed comprehensive analytics solutions for sales and marketing optimization.

  • Created executive dashboard for APAC leadership monitoring market share and financials
  • Managed data quality for 100,000+ records across national sales operations
  • Generated actionable insights from marketing trends for executive decision-making
2011 - 2012
Jet Interactive

Analytics Manager

Led implementation and support of call tracking analytics solutions.

  • Provided technical leadership for call tracking integration with Google Analytics
  • Conducted analytics training sessions for 20+ marketing agency teams
  • Drove product improvements through data-driven customer feedback analysis

Education & Certifications

Professional Certifications

DataCamp

Data Engineering & Analytics

  • Data Engineering Certification
  • Data Analyst Certification
  • Data Engineering Track with Python
  • Data Analyst Track with Python
LinkedIn Assessments

Technical Skill Assessments

  • Top 5% in MySQL, AWS, Google Analytics, Linux
  • Top 15% in Excel, AWS Lambda, Cybersecurity
  • Top 30% in Python, PowerBI

Advanced Training

Udemy

Technical Courses

  • Advanced Python
  • Data Warehousing
  • Machine Learning
Interests

Personal Pursuits

  • Chess - Elo Rating of 2050 - Enhances problem solving and strategy thinking skills
  • Published children's book author: kurmanjibooks.com

Technical Skills

Core Skills

Python

Advanced data processing, ETL pipelines, and analytics solutions

SQL

Complex queries, database optimization, and data modeling

AWS Cloud

Cloud architecture, serverless computing, and data lakes

Data Engineering

Building scalable data pipelines and infrastructure

Tools & Platforms

Tableau/Power BI

Data visualization and executive dashboards

Airflow/Prefect

Workflow orchestration and pipeline scheduling

PostgreSQL/BigQuery

Database management and cloud data warehousing

DBT/Airbyte

Data transformation and ELT processes

Leadership Skills

Team Leadership

Building and mentoring high-performing data teams

Stakeholder Management

Executive-level communication and relationship building

Data Strategy

Developing and implementing enterprise data solutions

Analytics Implementation

End-to-end delivery of analytics solutions

LinkedIn Assessments

Top 5% Skills

MySQL, AWS, Linux, Google Analytics

Top 15% Skills

AWS Lambda, Excel, Cybersecurity

Top 30% Skills

Python, Power BI

Projects

Independent Projects

ASX Short Position Analysis Platform

Built and launched a full-stack application that publishes daily ASX short position analysis and AI-generated commentary.

  • Developed automated ETL pipelines using Prefect, Python, and PostgreSQL to ingest ASIC short position data
  • Built a full web app with Django, deployed via Docker, with AI-generated market insights powered by LangChain + OpenAI
  • Integrated Sentry for observability and monitoring of data freshness and application errors
  • Automated social media publishing via n8n, posting daily updates to Twitter and Threads
  • Leveraged SQL + Python for data analysis and custom ranking metrics
  • Stack: Django, Prefect, PostgreSQL, OpenAI, LangChain, n8n, SQL, Python, Docker, Sentry

Get in Touch

Ayden Mich

Analytics Leader Driving Business Impact through Insight

0420 822 289

[Click to show email]

linkedin.com/in/aydenmich

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